Welcome Letter 


This cover page welcomes new clients to your practice with a personal message and gives your Welcome Pack a professional finish.

Adding a welcome letter creates a professional cover to your documentation, or can be used on it’s own as a template for welcoming your client by email.

More and more therapists are sharing values and lived experiences with clients to help them feel more comfortable and safe in the therapy space. This welcome letter has suggestions for:

  • Introduction
  • Inclusivity Statement
  • Values Statement
  • Contents of Welcome Pack
  • Contact Details for Therapist

You could add images or edit language. You might prefer some of this in your therapy contract, or you might feel it is valuable on the front of the paperwork a client receives.


This document is

  • Reviewed by lawyers 2020
  • Reviewed by anti-racism consultant 2020
  • Updated format September 2021

This document is not

  • Is not a complete Welcome Pack
  • Is not a graphic design, although you can add your logo and images 

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